FAQs
New to the platform? Find the answers to your questions quickly and easily with our handy FAQ section.
How can I access the platform?
Which internet browser should I choose to use the platform?
How can I change my registered email address/phone number?
How can I change my user role?
How can I reset Microsoft Authenticator?
What user roles are available?
Can users have multiple roles?
How long can I use the same password?
What functionalities are available now?
Does the platform support multiple languages?
What size reports can I export from the platform?
How many SIMs can be exported in a report?
How long will the Vodafone Business M2M Portal be available?
How will I be notified about portal downtime?
How long are exported files available for download?
How long are reports available for download?
Can I see reports extracted from M2M in the new IOT Portal 2.0 and vice-versa?
Can I search for a SIM by the IP value?
What are Zero rated data uploads/downloads?
How can I unblock a blocked user?
Why can I no longer access User Management in the old M2M Portal?
What is Vodafone IoT One Charge?
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